Basler Camera 0 Hz Framerate

Hello all,

I try to use a basler camera (acA3088-16gm), but the frame rate always return 0 Hz.

below has the log of the cmd arv-camera-test.

./arv-camera-test -n Basler-23123754 -d all
Looking for camera 'Basler-23123754'
[GvDiscoverSocket::new] Add interface 127.0.0.1
[GvDiscoverSocket::new] Add interface 169.254.7.98
[GvDiscoverSocket::new] Add interface 10.31.34.55
[GvInterface::discovery] Device 'Basler-23123754' found (interface 10.31.34.55) user_name '' - MAC_name '00:30:53:2f:aa:2a'
[GvInterface::discovery] Device 'Basler-23123758' found (interface 10.31.34.55) user_name '' - MAC_name '00:30:53:2f:aa:2e'
[GvDevice::new] Interface address = 10.31.34.55
[GvDevice::new] Device address = 10.31.34.54
[GvDevice::load_genicam] xml url = 'Local:Basler_Ace_GigE_b977a285_Version_3_8.zip;c0000000;11440' at 0x200
[GvDevice::load_genicam] Xml address = 0xc0000000 - size = 0x11440 - Basler_Ace_GigE_b977a285_Version_3_8.zip
[GvDevice::load_genicam] Zipped xml data
[GcFeature::set_attribute] Unknown attribute 'xmlns:xsi'
[GcFeature::set_attribute] Unknown attribute 'xmlns'
[GcFeature::set_attribute] Unknown attribute 'MajorVersion'
[GcFeature::set_attribute] Unknown attribute 'MinorVersion'
[GcFeature::set_attribute] Unknown attribute 'ProductGuid'
[GcFeature::set_attribute] Unknown attribute 'StandardNameSpace'
[GcFeature::set_attribute] Unknown attribute 'SubMinorVersion'
[GcFeature::set_attribute] Unknown attribute 'ToolTip'
[GcFeature::set_attribute] Unknown attribute 'VendorName'
[GcFeature::set_attribute] Unknown attribute 'VersionGuid'
[GcFeature::set_attribute] Unknown attribute 'xsi:schemaLocation'
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)

[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Register)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Visibility)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Slope)
...
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Representation)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Slope)
[Genicam::create_element] Unknow tag (Slope)
[GvDevice::new] Packet resend = yes
[GvDevice::new] Write memory = yes
[GvDevice::new] Register workaround = yes
vendor name           = Basler
model name            = acA3088-16gm
device id             = 23123754
image width           = 3088
image height          = 2064
horizontal binning    = 1
vertical binning      = 1
payload               = 6373632 bytes
exposure              = 30000 ┬Ás
gain                  = 240 dB
gv n_stream channels  = 1
gv current channel    = 0
gv packet delay       = 0 ns
gv packet size        = 1500 bytes
[GvDevice::create_stream] Number of stream channels = 1
[GvDevice::create_stream] Packet size = 1500 byte(s)
[GvStream::stream_thread] Packet timeout = 40 ms
[GvStream::stream_thread] Frame retention = 200 ms
[GvDevice::create_stream] Stream port = 39008
Frame rate = 0 Hz
Frame rate = 0 Hz
Frame rate = 0 Hz
^CFrame rate = 0 Hz
Completed buffers = 0
Failures          = 0
Underruns         = 0
  bins  ;Buffer r
       0;       0
-------------
>=   200;       0
<      0;       0
min     ;     n/a
max     ;     n/a
last max
at:     ;       0
Counter =        0
[GvStream::finalize] n_completed_buffers    = 0
[GvStream::finalize] n_failures             = 0
[GvStream::finalize] n_timeouts             = 0
[GvStream::finalize] n_aborteds             = 1
[GvStream::finalize] n_underruns            = 0
[GvStream::finalize] n_missing_frames       = 0
[GvStream::finalize] n_size_mismatch_errors = 0
[GvStream::finalize] n_received_packets     = 307440
[GvStream::finalize] n_missing_packets      = 0
[GvStream::finalize] n_error_packets        = 0
[GvStream::finalize] n_ignored_packets      = 307440
[GvStream::finalize] n_resend_requests      = 4355
[GvStream::finalize] n_resent_packets       = 0
[GvStream::finalize] n_duplicated_packets   = 307439
[Stream::finalize] Flush 49 buffer[s] in input queue
[Stream::finalize] Flush 1 buffer[s] in output queue

And the my network configuration:

ifconfig
enp2s0: flags=4099<UP,BROADCAST,MULTICAST> mtu 8192
ether 00:e8:4c:68:d0:15 txqueuelen 1000 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
device interrupt 18 memory 0xf7e00000-f7e20000

I have the other basler camera model (aca1300), and this model works pretty well.

any idea what could be happening? Please.

Thanks, best regards

Hi.

I figured it out the problem, i was using the aravis-0.4 tag, I updated to 0.6.3, and now it is working pretty well.

Thanks